Regulatory Administrator

At Thames Water, we make a daily difference to the lives of 16 million customers by supplying 2.6 billion litres of water through 32,000km of pipes - keeping taps flowing and toilets flushing. We deliver life’s essential service so our customers, communities and the environment can thrive.

We’re looking for a Regulatory Administrator to join our small, high-profile Regulatory Reporting and Assurance Team responsible for managing our Annual Performance Report. From data collection and assurance through to final document publication, you’ll play a critical role in helping us demonstrate transparency, compliance and control.

What you’ll be doing as a Regulatory Administrator
You will:

• Check data for compliance against assurance and regulatory requirements
• Maintain meticulous records using SharePoint, Excel and Power BI
• Manage a busy reporting calendar with tight deadlines
• Work confidently with around 200 internal contacts across operational, asset and retail teams
• Identify risks to delivery, solve problems proactively and escalate where needed
• Proofread and sense-check content to ensure clarity for non-technical readers
• Help produce an engaging, accurate and high-quality final report

This is a fast-paced role, particularly between April and July. During quieter periods, you’ll have opportunities to develop your skills and broaden your regulatory knowledge. 

What you should bring to the role
Essential:

• Working to deadlines with meticulous data accuracy
• Working autonomously and proactively
• Operating in a busy environment with multiple stakeholders
• A good standard of literacy and confidence using Office365 applications
• Strong Excel skills
• Highly organised with exceptional attention to detail
• Analytical and solution-focused
• A strong communicator who can engage at all levels

Desirable:

• Creating meaningful insights from large or complex datasets
• Resolving non-compliance issues and conflicting priorities
• Working within regulatory or assurance frameworks
• Project management exposure
• SharePoint knowledge
• Power BI dashboard experience

What’s in it for you?

• You’ll join a small, high-visibility team at the heart of regulatory reporting
• You’ll gain insight into a huge range of business activities across Thames Water
• You’ll build valuable regulatory, assurance and stakeholder management experience

This is more than an administrative role - it’s a chance to build a career in regulatory reporting and assurance.

Hourly Pay rate: £18.72 per hour, equivalent to £35,000 per annum
Location: Hybrid - Clearwater Court, Reading
Length of assignment: 6 months
Hours: 36 Hours, Monday to Friday

Please note you will be on assignment at Thames Water via Pertemps.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team
Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.