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Cactus Search
£27,000 - £28,000 Per Annum
Full Time, Permanent
Holmes Chapel, Cheshire
Ref 804103142
Posted 2 days ago
Pertemps
£13.90 Per Hour
Full Time, Temporary
Yate, South Gloucestershire
Ref 043313614
Posted 4 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basingstoke, Hampshire
Ref 365206363
Posted 3 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111463
Posted 3 days ago
Pertemps
£27,000 - £28,500 Per Annum
Full Time, Permanent
Steep, Hampshire
Ref 447106649
Posted 10 days ago
Pertemps
£27,976 Per Annum
Full Time, Permanent
Basingstoke, Hampshire
Ref 365206350
Posted 16 days ago
Pertemps
£27,000 - £31,000 Per Annum
Full Time, Permanent
Aldridge, West Midlands
Ref 042118123
Posted 26 days ago
Aviation Recruitment
£13.23 - £14.01 Per Hour
Full Time, Temporary
Hounslow Central, Greater London
Ref 461123269
Posted 17 days ago
Pertemps
£13.46 Per Hour
Full Time, Temporary
Shrewsbury, Shropshire
Ref 033121143
Posted 22 days ago
Pertemps
£26,000 - £30,000 Per Annum
Full Time, Temporary
Lambourn Woodlands, Berkshire
Ref 223204481
Posted 29 days ago
Frequently Asked Questions:
How many Customer Service Agent jobs are available on Pertemps?
There are 45 Customer Service Agent jobs available on Pertemps right now.
What does a Customer Service Agent do?
A Customer Service Agent is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and a commitment to meeting customer needs.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues promptly and efficiently..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Agent?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.