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Pertemps
£26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111513
Posted 5 days ago
Pertemps
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 224103333
Posted 1 day ago
Pertemps | Buckinghamshire Council
£14.49 Per Hour
Full Time, Temporary
Amersham, Buckinghamshire
Ref 770200002
Posted 20 days ago
Pertemps
£26,520 Per Annum
Full Time, Permanent
Brentford, Greater London
Ref Pensions Specilaist
Posted 23 days ago
Pertemps
£24,000 - £25,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104539
Posted 5 days ago
Pertemps
£14.51 Per Hour
Part Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104172
Posted 14 days ago
ISE Partners
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref V-59053
Posted 8 days ago
Pertemps | Molson Coors
£12.71 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112520
Posted 22 days ago
Pertemps
Competitive
Full Time, Temporary
Coleshill, Warwickshire
Ref 041230209
Posted 7 days ago
Pertemps | Thames Water
£38,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 45466
Posted 8 hours ago
Frequently Asked Questions:
How many Customer Service Coordinator jobs are available on Pertemps?
There are 40 Customer Service Coordinator jobs available on Pertemps right now.
What does a Customer Service Coordinator do?
A Customer Service Coordinator is responsible for overseeing and facilitating customer service operations, ensuring seamless communication and efficient issue resolution. This role involves coordinating tasks, managing customer interactions, and contributing to a positive customer experience.
Tasks required include:
- Coordinate customer service activities, ensuring timely and effective response to inquiries and concerns..
- Oversee the workflow of customer service representatives and allocate tasks as needed..
- Provide support to customer service agents in resolving complex issues or escalated cases..
- Maintain accurate and organized records of customer interactions in the CRM system..
- Communicate with customers through various channels, addressing inquiries and providing assistance..
- Collaborate with other departments to streamline processes and improve overall customer satisfaction..
- Analyze customer feedback to identify trends and areas for improvement..
- Monitor key performance indicators (KPIs) and report on customer service metrics..
- Ensure adherence to company policies, procedures, and service standards..
- Foster a collaborative and positive working environment within the customer service team..
What are the entry requirements for a Customer Service Coordinator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.