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£29,000 - £34,000 Per Annum
Full Time, Permanent
Shirley, West Midlands
Ref 221103766
Posted 2 days ago
£27,053 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102854
Posted 4 days ago
Pertemps
£28,000 - £31,000 Per Annum
Full Time, Permanent
Salfords, Surrey
Ref 447107221
Posted 3 days ago
Pertemps
£12.77 Per Hour
Full Time, Temporary
Loughborough, Leicestershire
Ref 068105495
Posted 20 days ago
Pertemps
£13 - £15 Per Hour
Full Time, Temporary
Daventry, Northamptonshire
Ref 299100781
Posted 11 days ago
Pertemps
£13 - £15 Per Hour
Part Time, Temporary
Daventry, Northamptonshire
Ref 299100769
Posted 10 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 232104115
Posted 24 days ago
Pertemps | Thames Water
£55,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45862
Posted 3 days ago
£12.71 Per Hour
Full Time, Temporary
Glossop, Derbyshire
Ref 021102616
Posted 19 days ago
Pertemps
£17.26 Per Hour
Full Time, Temporary
Harrow, Greater London
Ref 465104781
Posted 26 days ago
Frequently Asked Questions:
How many Customer Service Coordinator jobs are available on Pertemps?
There are 30 Customer Service Coordinator jobs available on Pertemps right now.
What does a Customer Service Coordinator do?
A Customer Service Coordinator is responsible for overseeing and facilitating customer service operations, ensuring seamless communication and efficient issue resolution. This role involves coordinating tasks, managing customer interactions, and contributing to a positive customer experience.
Tasks required include:
- Coordinate customer service activities, ensuring timely and effective response to inquiries and concerns..
- Oversee the workflow of customer service representatives and allocate tasks as needed..
- Provide support to customer service agents in resolving complex issues or escalated cases..
- Maintain accurate and organized records of customer interactions in the CRM system..
- Communicate with customers through various channels, addressing inquiries and providing assistance..
- Collaborate with other departments to streamline processes and improve overall customer satisfaction..
- Analyze customer feedback to identify trends and areas for improvement..
- Monitor key performance indicators (KPIs) and report on customer service metrics..
- Ensure adherence to company policies, procedures, and service standards..
- Foster a collaborative and positive working environment within the customer service team..
What are the entry requirements for a Customer Service Coordinator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.