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Pertemps
£26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111356
Posted 18 days ago
Pertemps
£26,396 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106639
Posted 6 days ago
Pertemps
£26,000 - £28,000 Per Annum
Full Time, Permanent
Shirley, West Midlands
Ref 251000076
Posted 5 days ago
Pertemps
£25,000 - £28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111346
Posted 28 days ago
Pertemps
£12.26 Per Hour
Full Time, Temporary
Aldridge, West Midlands
Ref 060000230
Posted 17 days ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111347
Posted 28 days ago
Pertemps
£13.50 - £14 Per Hour
Full Time, Temporary
Hurley, Warwickshire
Ref 063106599
Posted 27 days ago
Pertemps
£12.21 - £13.50 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111355
Posted 19 days ago
Pertemps
£12.50 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref 041229134
Posted 13 days ago
£45,000 - £56,500 Per Annum
Full Time, Temporary
Birmingham, West Midlands
Ref 272106724
Posted 21 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 11 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.