Find a Job
Pertemps
£14.51 Per Hour
Part Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104172
Posted 14 days ago
ISE Partners
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref V-59053
Posted 8 days ago
Pertemps | Molson Coors
£12.71 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112520
Posted 22 days ago
Pertemps
£24,000 - £25,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104539
Posted 5 days ago
Pertemps
£30,000 - £35,000 Per Annum
Full Time, Permanent
Widnes, Cheshire
Ref 011106800
Posted 15 days ago
Pertemps
£12.88 Per Hour
Full Time, Temporary
Old, Northamptonshire
Ref 114101036
Posted 8 days ago
Pertemps | Buckinghamshire Council
£14.49 Per Hour
Full Time, Temporary
Amersham, Buckinghamshire
Ref 770200002
Posted 20 days ago
Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Litton Cheney, Dorset
Ref 98564
Posted 14 days ago
Pertemps
£27,000 - £29,000 Per Annum
Full Time, Permanent
Coventry, West Midlands
Ref 143102097
Posted 28 days ago
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Outwood, Surrey
Ref 447106802
Posted 21 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 40 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.