Find a Job
Cactus Search
£25,000 Per Annum
Full Time, Permanent
Altrincham, Greater Manchester
Ref 804103115
Posted 14 days ago
Pertemps
£30,000 - £32,000 Per Annum
Full Time, Permanent
Horley, Surrey
Ref 447106291
Posted 4 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Kilmarnock, East Ayrshire
Ref 232103928
Posted 21 days ago
Cactus Search
£80,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 804103121
Posted 10 days ago
Pertemps
£35,000 - £37,500 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447106249
Posted 20 days ago
Vox Network Consultants
£27 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103824
Posted 17 days ago
£45,000 - £56,500 Per Annum
Full Time, Temporary
Birmingham, West Midlands
Ref 272106724
Posted 22 days ago
SSR Personnel
£60,000 - £65,000 Per Annum
Full Time, Permanent
Coventry, West Midlands
Ref 159102657
Posted 13 days ago
SSR Personnel
£60,000 - £65,000 Per Annum
Full Time, Permanent
Banbury, Oxfordshire
Ref 159102658
Posted 13 days ago
Red Personnel | Hammersmith And Fulham Council
£21.52 - £27.35 Per Hour
Full Time, Temporary
London, Greater London
Ref 176104388
Posted 17 days ago
Frequently Asked Questions:
How many Customer Services Executive jobs are available on Pertemps?
There are 58 Customer Services Executive jobs available on Pertemps right now.
What does a Customer Services Executive do?
A Customer Services Executive is a key professional responsible for overseeing and delivering high-quality customer service. This role involves managing customer interactions, addressing inquiries, and ensuring the overall satisfaction of customers through effective communication and problem-solving.
Tasks required include:
- Oversee and manage customer service operations to ensure efficiency and excellence..
- Interact with customers through various channels, such as phone calls, emails, and chat..
- Provide leadership and guidance to customer service teams to meet performance goals..
- Possess in-depth knowledge of the company's products or services to offer expert assistance..
- Analyse and resolve complex customer issues or escalated cases in a timely manner..
- Document customer interactions and resolutions accurately in the customer relationship management (CRM) system..
- Collaborate with cross-functional teams to address customer concerns and ensure effective solutions..
- Gather and analyse customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Ensure adherence to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Executive?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.