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Cactus Search
£30,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 804103072
Posted 8 days ago
Pertemps
£13 Per Hour
Full Time, Temporary
Redhill, Surrey
Ref 447106271
Posted 12 days ago
Pertemps
£35,000 - £37,500 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447106249
Posted 21 days ago
Cactus Search
£80,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 804103121
Posted 11 days ago
Vox Network Consultants
£27 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103824
Posted 18 days ago
Red Personnel | Hammersmith And Fulham Council
£21.52 - £27.35 Per Hour
Full Time, Temporary
London, Greater London
Ref 176104388
Posted 18 days ago
Pertemps Social Care
£370 Per Day
Full Time, Contract
Wood Green, Greater London
Ref GL-11075
Posted 15 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103836
Posted 14 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103603
Posted 8 days ago
Frequently Asked Questions:
How many Customer Service Agent jobs are available on Pertemps?
There are 9 Customer Service Agent jobs available on Pertemps right now.
What does a Customer Service Agent do?
A Customer Service Agent is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and a commitment to meeting customer needs.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues promptly and efficiently..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Agent?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.