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Cactus Search
£30,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 804103072
Posted 8 days ago
Pertemps
£13 Per Hour
Full Time, Temporary
Redhill, Surrey
Ref 447106271
Posted 12 days ago
Cactus Search
£80,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 804103121
Posted 11 days ago
Pertemps
£35,000 - £37,500 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447106249
Posted 20 days ago
Vox Network Consultants
£27 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103824
Posted 17 days ago
Red Personnel | Hammersmith And Fulham Council
£21.52 - £27.35 Per Hour
Full Time, Temporary
London, Greater London
Ref 176104388
Posted 18 days ago
Pertemps Social Care
£370 Per Day
Full Time, Contract
Wood Green, Greater London
Ref GL-11075
Posted 15 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103836
Posted 13 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103603
Posted 8 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 9 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.