Find a Job
Pertemps
£12.21 - £13.50 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111355
Posted 19 days ago
Pertemps
£14.02 Per Hour
Full Time, Temporary
Currie, City of Edinburgh
Ref 263104047
Posted 19 days ago
Pertemps | DHL
£14.72 Per Hour
Full Time, Temporary
Derbyshire, Derbyshire
Ref 068105357
Posted 28 days ago
Pertemps | DHL
£14.72 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105358
Posted 28 days ago
Pertemps
£12.31 - £13.33 Per Hour
Full Time, Temporary
Northampton, Northamptonshire
Ref 065104601
Posted 24 days ago
Pertemps
£13.50 Per Hour
Full Time, Temporary
Knaresborough, North Yorkshire
Ref 048109782
Posted 27 days ago
Pertemps | BOC
£31,665 Per Annum
Full Time, Temporary
Trafford, Greater Manchester
Ref 021102499
Posted 14 days ago
Vox Network Consultants
£27 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103824
Posted 17 days ago
£45,000 - £56,500 Per Annum
Full Time, Temporary
Birmingham, West Midlands
Ref 272106724
Posted 21 days ago
Red Personnel | Hammersmith And Fulham Council
£21.52 - £27.35 Per Hour
Full Time, Temporary
London, Greater London
Ref 176104388
Posted 17 days ago
Frequently Asked Questions:
How many Customer Services Executive jobs are available on Pertemps?
There are 26 Customer Services Executive jobs available on Pertemps right now.
What does a Customer Services Executive do?
A Customer Services Executive is a key professional responsible for overseeing and delivering high-quality customer service. This role involves managing customer interactions, addressing inquiries, and ensuring the overall satisfaction of customers through effective communication and problem-solving.
Tasks required include:
- Oversee and manage customer service operations to ensure efficiency and excellence..
- Interact with customers through various channels, such as phone calls, emails, and chat..
- Provide leadership and guidance to customer service teams to meet performance goals..
- Possess in-depth knowledge of the company's products or services to offer expert assistance..
- Analyse and resolve complex customer issues or escalated cases in a timely manner..
- Document customer interactions and resolutions accurately in the customer relationship management (CRM) system..
- Collaborate with cross-functional teams to address customer concerns and ensure effective solutions..
- Gather and analyse customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Ensure adherence to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Executive?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.