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At Pertemps,
The average salary for:

Telephonist
in West Midlands is
£65,000

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Ref 159102657

Posted 13 days ago

See Job Description

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Avg Salary

JOB DESCRIPTION

Telephonists receive and direct callers in commercial, industrial and other establishments; they also operate telephone (public) and office (private) switchboards to advise o, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.

QUALIFICATIONS

Academic qualifications may not be required. On-the-job training is provided.

TASKS

  • Receives callers and directs them to appropriate person or department.
  • Operates switchboard to connect outgoing calls or to relay incoming or internal calls.
  • Reports any faults on telephone operating system.
  • Gives advice on dialling and other special features available.
  • Provides directory information, dialling codes and details of charges.
  • Alerts emergency services in cases of fire, crime or accident.