Find a Job
£25,131 - £26,070 Per Annum
Full Time, Permanent
Mansfield, Nottinghamshire
Ref 688000509
Posted 8 days ago
£12.86 Per Hour
Full Time, Temporary
Darwen, Lancashire
Ref 112144609
Posted 2 hours ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Kilmarnock, East Ayrshire
Ref 232103928
Posted 22 days ago
Pertemps
£27,000 - £28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111377
Posted 8 hours ago
Pertemps
£12.50 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref 041229134
Posted 14 days ago
Cactus Search
£80,000 Per Annum
Full Time, Permanent
London, Greater London
Ref 804103121
Posted 11 days ago
Pertemps
£12.27 Per Hour
Full Time, Temporary
Loughborough, Leicestershire
Ref 068105361
Posted 5 days ago
Pertemps
£35,000 - £37,500 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447106249
Posted 21 days ago
Pertemps | DHL
£12.76 Per Hour
Part Time, Temporary
Leicester, Leicestershire
Ref 068105359
Posted 25 days ago
Vox Network Consultants
£27 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103824
Posted 18 days ago
Frequently Asked Questions:
How many Customer Services Adviser jobs are available on Pertemps?
There are 59 Customer Services Adviser jobs available on Pertemps right now.
What does a Customer Services Adviser do?
A Customer Services Adviser is a professional dedicated to providing expert advice, assistance, and support to customers. This role involves addressing inquiries, resolving issues, and offering guidance to ensure a positive and satisfactory customer experience.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Offer expert advice and guidance to customers on product or service usage and benefits..
- Resolve customer issues, complaints, or requests in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant and up-to-date information..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
What are the entry requirements for a Customer Services Adviser?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.